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Tri-tronics Product Warranty

We encourage you to use your new Tri-Tronics® product with your dog.  If you are not completely satisfied you can return your remote trainer within 30 days to the place of purchase for a refund of your purchase price.  If your remote trainer was purchased directly from Tri-Tronics® we will refund the purchase price of the product, less shipping and handling.

The following products are covered by a 2-year warranty and 30-day guarantee:

  • Field 70, Field 90, & Field 90 G2
  • Classic 70, Classic 70 S, Classic 70 XLS, & Classic 70 G2
  • Pro 100, Pro 100 XL, Pro 100 XLS, & Pro 100 G2
  • Pro 200, Pro 200 XL, Pro 200 XLS, & Pro 200 G2
  • Pro 500, Pro 500 XL, Pro 500 XLS, & Pro 500 G2
  • Pro 1000
  • Flyway Special, Flyway Special XL, Flyway Special XLS, & Flyway G2
  • Upland Special, Upland Special XL, Upland Special XLS, & Upland G2
  • Beagler & Beagler XL
  • Trashbreaker Ultra II, Trashbreaker Ultra XL, Trashbreaker Ultra XLS, & Trashbreaker G2
  • Sport® 50, Sport® 50 S, & Sport® 50 G2
  • Sport® 60, Sport® 60 S, & Sport® 60 G2
  • Sport® 65 BPR, Sport® 65 BPR S, & Sport® 65 BPR G2
  • Sport® 80C & Sport® 80C G2
  • Sport® 80M & Sport® 80M G2
  • Multi-Sport® 2, Multi-Sport® 2 S, & Multi Sport®-2 G2
  • Multi-Sport® 3, Multi-Sport® 3 S, & Multi Sport®-3 G2
  • Pro Control RL

The following products are covered by a 1-year warranty and 30-day guarantee:

  • Sportsman
  • Companion
  • Accessory Beeper
  • Bark Limiter
  • Bark Limiter XS
  • 150 Remote Release Systems

The warranty covers all parts and labor and is transferable to a new owner.  The warranty does not cover physical damage or abuse.  The warranty is void if the remote trainer has been altered or if unauthorized service has been attempted.  The warranty period begins with the initial purchase from Tri-Tronics® or an authorized dealer.  Proof of purchase may be required to obtain warranty service.

 

Safety Studies

Tri-Tronics backs its Remote Trainers with scientific safety studies conducted by veterinarians and physiologists at a major university.  These scientific investigations involved parameters of electrical stimulation that are similar to those in your remote trainer.  The studies tested for possible cardiopulmonary or epidermal effects of Tri-Tronics electrical stimulation applied to the ventral surface of the neck of healthy dogs.  These studies found no clinically significant changes in the electrocardiograms, blood pressure, or properties of the skin underlying the contact points.

Listed below are some examples of the commitment Tri-Tronics makes to the safety of your dog:

  • Our patented contact points are made from surgical stainless steel and are insulated for consistent and reliable performance in water.

  • Both the transmitter and receiver have a stimulation time-out safety feature.

  • Field and Pro Series transmitters have a button guard to prevent accidental stimulation.

  • All Sport, Field and Pro Series transmitters have a "no stimulation" level 0 (zero) or level N.

  • Modern technology that virtually eliminates the possibility that your receiver could be set off unintentionally by someone else.

Please note:  Even though Tri-Tronics products are safe, they are intended only for use in the training of healthy dogs.  It is always wise before any type of training to have your dog checked by a veterinarian.

 

 

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