We
are located in British Columbia, Canada - all times Pacific
Office hours : Mon. -
Fri. 10-4pm Pacific |
| Need
a quick answer ? We strongly encourage
the use of E-mail
for correspondence as it proves faster (less waiting) and more accurate for product
queries and is unaffected by Time Zone differences.
E-mail
is an excellent means to furnish additional information that may be of help to a customer
ie: links, manuals and referrals. Our CSR's average a minimum of 10-15 mins. per
call most days and the Order Line does not offer HOLD feature (no muzak!).
If you leave a voice mail, a CSR will return the call as soon as possible or next
business day. If you need an answer immediately (not always possible with time
differences / staffing levels) please email and we'll do the best we can.
|
Product Questions
Order Tracking
Check Status of an existing order |
E-mail : info@tritronics.ca |
| To Place a New Order : |
Order Line : 888-792-PETS (7387) |
| Regular Business Hours :
|
|
Monday - Friday
10am - 4pm Pacific
1:00pm - 7:00 pm Eastern |
Local: 250-748-1105 |
Closed Weekends &
Holidays |
For Returns, please complete
our Returns Form - *required |
After hours,
please use our 24hr Voice Message System
a Customer Service Specialist will return your call as soon as possible
or next business day outside of after hours. |
