It is strongly suggested that you contact Customer Service by calling 1-800-456-4343 to
get a Return Authorization (RA) number prior to returning your remote training unit for
repair. This number ensures that we have the necessary information to properly process
your repair and return it to you as quickly as possible. If you already have an RA number the address for
returning your unit for repair differs depending on the method by which you ship it to us.
We recommend using a shipping method that allows you to track your package. The
addresses are: If shipping by Mail
Tri-Tronics
P.O. Box 17660
Tucson, AZ 85731
If shipping by UPS or a other Courier
Tri-Tronics
1705 S. Research Loop
Tucson, AZ 85710
These addresses are for
returning packages for Repair / Warranty only. Not for refund.
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