Home : Pro Series : Bark Limiter : Beepers : Field Series : Sport Series : Vice Breaker : Batteries : Accessories
| My Receiver Has No Stimulation or Tone |
|
If you have an XLS, Classic S, or Sport® S Series unit and the
receiver (collar unit) does not respond when you try to use the stimulation or tone,
please check to see if the receiver (collar unit) is receiving a signal. To do this select
a stimulation level number 1-6 and press the continuous button or tone button and hold for
a few seconds. If the receiver LED continues to
flash twice approximately every five seconds, however it did not light steady while a
button was pressed, please contact Customer Service for assistance.
If the receiver LED lights and stays on steady while a button is being pressed please
ensure that the transmitter and receiver are fully charged. Please ensure that the
transmitter light did not flash rapidly while holding the button. If it did the
transmitter battery requires charging or replacement. If your receiver still does not
appear to respond to the transmitter please contact Customer Service for assistance.
If the receiver light was not flashing before or after you pressed the transmitter button
your receiver is not on. If you have not done so already, please press the on/off button.
You should hear a beep and the receiver light should flash twice approximately every five
seconds. If you have done so and your unit has not been fully charged (see manual) please
fully charge your receiver and try this procedure again. If you have done so and the
receiver is fully charged, please contact Customer Service for assistance at:
1-800-456-4343
<<--- Back to FAQ's |
|
